COVID-19 Update: A Message from our President
Message to our customers from Charles Shabsove, President of Capital BBQ / BBQing.com:
To our BBQing community,
Hope you and your family are well!
I wanted to personally reach out to you about some of the changes we are making at Capital BBQ to ensure your safety during this unprecedented series of events caused by the COVID-19 outbreak.
We’ve established a task force that is diligently monitoring health authorities’ actions and recommendations, and we’re working closely to ensure we’re taking all necessary preventative measures. We will continue to keep you, our valued customers, and our Capital BBQ team at the centre of our planning and decision-making.
Our top priority is everyone’s health and well-being.
We’ve always been proud of our store cleanliness and operations, and we know that keeping them clean and sanitized is now more important than ever.
In addition to our daily cleaning efforts, we’re increasing the amount of time that is spent cleaning and sanitizing our store, especially in our most frequented areas such as front counter, restrooms, shipping and receiving areas, and staff break rooms. The bottom line is that we want you to feel comfortable shopping in our store.
We continue to offer more ways for you to get the products you want—whether that’s through online purchases, pick-ups in store, or quick delivery options.
We have instituted Contact-free delivery with Photo Option*
*(Local Delivery Only-50 km radius of Capital BBQ) For the safety of you and our drivers, our delivery team will call/text when they arrive and they will place your BBQ or items in a designated spot of your convenience.
All services are running as usual until further notice. If you have concerns about service calls, installations, or deliveries, we’re here to support you and offer flexibility to reschedule at your convenience.
Please contact us if you have questions or want to reschedule any services:
Live Chat: https://direct.lc.chat/11526813/1
Facebook Messenger: https://m.me/CapitalBBQ
Stay safe and well, yours sincerely,