Now Hiring in Ottawa & Online
Join the Team That's Been Grillin' It Up Right Since 1988
Capital BBQ and BBQing.com are looking for passionate, knowledgeable people who believe that a great outdoor cooking experience starts long before the first flame is lit.
What We Stand For
We Don't Just Sell Grills. We Live the Craft.
We are not a big box store. We are not a website with a warehouse. We are a crew of people who obsess over every burner, every sear, and every customer who walks through our door or lands on our site. Since 1988, Capital BBQ has been the go-to destination for serious grillers in Ottawa — and BBQing.com has taken that same expertise coast to coast. We test everything we sell in our own grilling kitchen. We reject brands that don't meet our standards. We hire people who feel the same fire we do. We are a team that genuinely loves what it does, takes pride in deep product knowledge and a commitment to getting it right, and measures success by how well we serve the people behind the grill. If that sounds like you — come fire it up with us.
You'll Know What You're Talking About
Every product you represent gets tested in our indoor grilling kitchen before it hits the floor. You'll build genuine expertise — not just read from a catalogue.
You'll Work Alongside True Experts
Our team includes KCBS-certified judges and seasoned BBQ specialists. The knowledge you'll gain here — and the people you'll learn from — is unlike anywhere else in the industry.
You'll Be Part of Something Local & Lasting
We're not a chain. We're a proudly Ottawa-based business with deep roots in the National Capital Region. Your work has a direct impact on the community around you.
You'll Experience Both Retail & Ecommerce
Whether you're on the showroom floor or behind a screen, you'll be part of a team that spans in-store and online — giving you valuable experience across both worlds.
Customer-Centric Culture
You'll work in an environment where doing right by the customer is the standard — not a talking point. Every role here, in every department, starts and ends with the people we serve.
Your Growth Matters Here
We're building for the long term — and we invest in the people who grow with us. From your first season to a leadership role, there's a real path forward at Capital BBQ.
What We Stand For
The Values That Drive Everything We Do
Expertise Over Everything
You'll be encouraged to learn deeply, test hands-on, and become a genuine authority in your role. We don't reward guesswork — we invest in real knowledge.
Honest Customer Service
You'll be empowered to give customers the right answer, not just the easy one. Integrity in every interaction is how we've built our reputation over 35 years.
Rigorous Standards
You'll be held to a high bar — and so will everything around you. We don't cut corners on products, and we don't cut corners on how we treat our team either.
Team as Family
You won't get lost in a corporate structure here. Your voice is heard, your contributions are recognized, and the people beside you actually have your back.
Community First
You'll be part of a business that genuinely serves its community. Working at Capital BBQ & BBQing.com means being connected to the people, neighbourhoods, and backyards we've called home for over 35 years.
Passion for the Craft
You'll thrive here if BBQ is more than a job category to you. Whether you're assembling a grill, managing a product page, or shooting a reel — the passion behind the work is real.
Current Openings
Find Your Spot
Showroom Experience Manager
What You'll Do
- Champion a genuine Customer-First environment — setting the tone for your entire team through your own actions and attitude every single day
- Lead, coach, and develop team members through ongoing training, clear expectations, and real-time constructive feedback
- Drive strategic merchandising initiatives that elevate the in-store experience, reinforce brand standards, and grow sales performance
- Oversee daily showroom operations — opening and closing procedures, floor walks, POS systems, and cash handling — ensuring the showroom is guest-ready from first customer to last
- Manage staff scheduling and shift management, aligning team coverage to peak traffic and seasonal demand while maintaining health and safety compliance at all times
- Monitor inventory counts and stock levels regularly, resolving discrepancies promptly, and track customer follow-up and feedback to continuously improve the in-store experience
- Weekly KPI reviews to monitor sales performance, team productivity, and customer satisfaction trends
- Resolve customer concerns with empathy, confidence, and urgency — transforming challenges into loyalty-building moments
- Foster a high-performance, accountable, and positive team culture where people are proud to work
- Partner closely with the CSR Manager to implement company strategy, achieve KPIs, and contribute to a winning retail operation
What We're Looking For
Required:
- 3–5 years of retail management experience in a customer-facing environment
- A proven passion for customer service — you believe the customer experience is everything
- Demonstrated ability to lead, coach, and inspire high-performing retail teams
- A genuine love of BBQ, grilling, and the outdoor cooking lifestyle
- Open availability including weekdays, evenings, weekends, and Sundays
Strong Assets:
- Bilingual (English/French) — a significant advantage in our market
- Knowledge of the outdoor living, BBQ, or specialty retail industry
- Strong work ethic with a collaborative, entrepreneurial mindset
Warehouse & Logistics Team Lead
What You'll Do
- Supervise, coordinate, and train warehouse associates — building a team that takes pride in accuracy, speed, and safety
- Act as second-in-command to the Warehouse & Logistics Manager, confidently stepping in to lead full operations when required
- Demonstrate visible, floor-level leadership that sets the standard for the entire team every single shift
- Enforce strict adherence to all safety policies and procedures — zero shortcuts, zero exceptions
- Drive inventory accuracy through regular cycle counts, daily activity monitoring, and proactive discrepancy resolution
- Coordinate shipping schedules and customer deliveries, including FTL, LTL, and small package orders
- Oversee all order picking, packing, wrapping, labeling, shipping, and receiving processes end-to-end
- Operate and oversee the safe use of warehouse equipment — forklifts, reach trucks, pallet jacks, and balers
- Leverage ERP, WMS, and OMS platforms for operational reporting, configuration, and cross-functional coordination
- Contribute to continuous improvement initiatives that make the operation faster, safer, and smarter
- Own quality control for all assemblies and local deliveries — establishing checkpoints that ensure every unit is inspected, complete, and `meets Capital BBQ’s standards before it reaches a customer’s home
- Enforce quality standards across all inbound and outbound shipments — verifying accuracy, condition, and documentation at every stage of the receiving and fulfillment process
What We're Looking For
Required:
- Forklift certification and hands-on operating experience (required)
- Previous warehouse leadership, team lead, or senior associate experience
- Proven ability to supervise, train, and motivate a warehouse team
- Hands-on experience coordinating FTL, LTL, and small package shipments
- Working knowledge of ERP, WMS, OMS, and rate-shopper platforms — including configuration and reporting
- Strong understanding of shipping, receiving, and inventory management best practices
- Ability to lift 50 lbs. safely
Strong Assets:
- Proactive, solutions-focused mindset with the ability to stay calm and decisive under pressure
- Strong communication and organizational skills — you keep people informed and operations aligned
- A natural instinct to lead and a genuine desire to grow into higher leadership responsibility
BBQ & Outdoor Cooking Sales Specialist
What You'll Do
- Be the face of Capital BBQ’s customer experience — responding to and resolving customer questions and concerns with warmth, expertise, and urgency across in-person, phone, email, web, and chat channels
- Guide customers through our premium product range, making tailored recommendations that enhance their outdoor cooking and entertaining lifestyle
- Proactively suggest complementary products and accessories that elevate every customer’s backyard setup and maximize their enjoyment
- Manage the full customer order process — from inventory checks and order confirmations to shipping updates and returns — ensuring a seamless experience at every touchpoint
- Track, record, and prioritize customer support issues based on urgency and impact, escalating to management when needed to deliver fast, effective resolutions
- Collaborate closely with the warehouse team to resolve order discrepancies, missing items, and shipping issues — always with the customer’s best experience as the goal
- Handle every customer interaction with professionalism, empathy, and a genuine desire to make their day better
What We're Looking For
Required:
- Minimum 2 years of sales and customer service experience
- A genuine passion for BBQ, grilling, and the outdoor cooking lifestyle — foodies with a willingness to learn are welcome
- Team player who thrives in a collaborative, fast-paced retail environment
- Outstanding interpersonal and communication skills, both verbal and written
- Background in retail and/or customer-facing service environments
- Strong problem-solving skills with a calm, solutions-first mindset
- Ability to work with speed and urgency in a high-energy, high-productivity environment
- Self-starter with a “Customer Centric” attitude, high initiative, and the ability to work independently
- High School Diploma or equivalent
Strong Assets:
- Proficiency in Microsoft Office; Shopify experience is a significant advantage
- Bilingual (English/French) — a highly valued asset in our market
- Team player who thrives in a collaborative, fast-paced retail environment
BBQ Assembly & Quality Control Technician
What You'll Do
- Assemble premium BBQs, grills, and outdoor cooking equipment to manufacturer specifications — ensuring every unit is built accurately, safely, and efficiently
- Own quality control for all customer-facing assemblies — completing thorough inspection checkpoints to verify every unit is complete, functional, and meets Capital BBQ’s standards before it reaches a customer
- Document and report any assembly defects, missing components, or quality concerns promptly and accurately
- Enforce quality standards and consistency across all assembly work — no shortcuts, no exceptions
- Support warehouse activities during assembly downtime, including receiving, picking, packing, and general warehouse tasks
- Maintain a clean, organized, and safe assembly workspace at all times
- Follow all health and safety policies and procedures — your safety and your team’s safety come first
- Collaborate with the Warehouse & Logistics Team Lead to prioritize assembly schedules aligned with customer delivery timelines
What We're Looking For
Required:
- Mechanical aptitude and comfort using hand and power tools
- Exceptional attention to detail and a genuine commitment to quality standards
- Ability to lift up to 50 lbs. safely and stand for extended periods throughout a shift
- Ability to work independently with minimal supervision and collaborate effectively as part of a team
Preferred / Assets:
- Some mechanical, assembly, or trades experience is strongly preferred
- Previous experience in a warehouse, production, or manufacturing environment
- A passion for BBQ, outdoor cooking, or working hands-on with quality products
- Reliable, punctual, and takes genuine pride in work done right every time
What We Stand For
The Values That Drive Everything We Do
Comprehensive Benefits Package
Full-time employees receive a comprehensive benefits package — because we take care of our team.
On-the-Job Specialized Training
From day one, you'll receive role-specific training that builds real, applicable skills — not just an orientation package.
Product Discounts
Generous staff pricing on our full product range — grills, accessories, parts, and more.
Product Training
Hands-on training in our indoor grilling kitchen so you know everything you sell.
Room to Grow
We're a growing business — there's real opportunity to advance as we scale.
Tight-Knit Team
Small enough that your work matters, experienced enough that you'll learn from the best.
BBQ Culture
Work somewhere that celebrates grilling — literally. Expect team cookouts and product tastings.
Stable & Trusted
Over 35 years in business. We're not a startup gamble — we're a proven Canadian institution.
